Transformation Powered by the Halo Platform

ITSM, PSA and CRM that enterprises actually adopt.
We are a dedicated Halo partner delivering clean, scalable implementations, intelligent automation, and measurable outcomes across the complete Halo platform.

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Adopted by renowned, trusted, and leading enterprises

Meet three out-of-the-box solutions, built on the Halo platform.

ITSM

Modern ITSM that teams actually adopt Incident, request, change, CMDB, knowledge and self-service with clean workflows and automation.

ITSM

Modern ITSM that teams actually adopt Incident, request, change, CMDB, knowledge and self-service with clean workflows and automation.

PSA

PSA for high-performing MSPs Contracts, billing, projects, and reporting. Migrate your data in weeks, not months.

PSA

PSA for high-performing MSPs Contracts, billing, projects, and reporting. Migrate your data in weeks, not months.

CRM

Support CRM with shared backbone Omnichannel support, SLAs, knowledge. One platform, one data model.

CRM

Support CRM with shared backbone Omnichannel support, SLAs, knowledge. One platform, one data model.

Strategic service accelerators

Operational Resilience Through Automation

Leveraging HaloITSM's Service Automation Framework with cloud-native infrastructure: We deliver an accelerated Automated incident assignment, escalation, and notification. Change management with risk-based approval workflows CMDB with full infrastructure visibility (cloud + on-premise) Integrated monitoring and event management

AI-Ready Service Platform

Combining native AI with enterprise governance: Halo virtual agent and AI-assisted workflows (included) and our Trustworthy AI frameworks Agentic AI enablement with appropriate controls Data foundations for AI-driven service intelligence and greater operational agility, efficiency, and customer-centricity. All in one place

Security-First Service Management

Unique in combining ITSM with comprehensive security capabilities: Shift-left security embedded in service delivery workflows Security service catalog with automated provisioning AI/ML security governance for agentic systems Compliance frameworks (ISO 27001, SOC 2, GDPR) built into service design

Our Methodolgy

Because successful transformation is about more than implementing software. It is about long-term value, adoption, and operational excellence. Kleoos is more than a Halo partner. We bring deep enterprise SaaS and Service Management expertise, including senior ServiceNow leadership experience, to help organisations manage complex migrations, streamline processes, and realise the full value of HaloITSM. Our leadership team is among the most experienced globally within the Halo ecosystem, with a proven track record delivering large-scale service transformations across the UKI and MEA regions. We partner with customers from strategy through delivery and beyond, providing confidence, clarity, and consistency at every stage of the journey. Our approach includes: Advisory-led, outcome-focused engagement Enterprise-grade delivery standards Proven migration from legacy platforms to Halo Ongoing optimisation beyond go-live If you are exploring HaloITSM and want to get it right the first time, let’s talk.

Our Methodolgy

Your questions, Simplified

Questions? Answers!

Find quick answers to the most common questions about Kleoos

Who are Kleoos

We deliver enterprise-wide business transformation on the Halo platform, focused on value realisation and adoption. Backed by 20+ years of experience delivering leading Enterprise Service Management solutions, we help organisations turn capability into outcomes.

Why Halo?

Workflow automation, done differently. Leverage market-leading products, built on one platform with All-inclusive pricing. Customer-first independence. AI-powered capability delivered by the experts at Kleoos.

Implementation / Migration

Our team handles end-to-end implementation and data migration from your incumbent ITSM platform to Halo. We work directly with you to configure HaloITSM to match your workflows, establish governance frameworks, deliver organisational change management (OCM) support, and migrate your historical data. Our approach ensures smooth onboarding with standardised processes and clear stakeholder engagement throughout.

Pricing / Lower TCO

Halo's all-inclusive pricing model delivers lower total cost of ownership compared to traditional ITSM platforms. One product, one price, everything included as standard with no hidden fees, locked features, or per-module costs.

Your questions, Simplified

Questions? Answers!

Find quick answers to the most common questions about Kleoos

Who are Kleoos

Why Halo?

Implementation / Migration

Pricing / Lower TCO

Your questions, Simplified

Questions? Answers!

Find quick answers to the most common questions about Kleoos

Who are Kleoos

Why Halo?

Implementation / Migration

Pricing / Lower TCO

Trusted by Enterprises Worldwide

What Our Users Say

Hear from businesses who’ve transformed their workflows with our solutions

Halo’s already ahead of the game in that. From our perspective, we’re just starting to implement AI now. It’s going to be an absolute game changer.”

James

Wolseley Service Desk Manager

Halo’s already ahead of the game in that. From our perspective, we’re just starting to implement AI now. It’s going to be an absolute game changer.”

James

Wolseley Service Desk Manager

“What’s to come with AI and all these emerging technologies… gives us great confidence that Halo is the right tool for us for the future”

Patrick

AO Tech Service Operations Manager

“What’s to come with AI and all these emerging technologies… gives us great confidence that Halo is the right tool for us for the future”

Patrick

AO Tech Service Operations Manager

"The support we get from Halo is massively important. It feels personalised, not corporate, and we’re driving towards the same goals.”

Bedfred

Customer Service & Experience Professional

"The support we get from Halo is massively important. It feels personalised, not corporate, and we’re driving towards the same goals.”

Bedfred

Customer Service & Experience Professional

Trusted by

100

Customers Worldwide

Feature title.

Leaders. Builders. Visionaries

Keloos is led by the most experienced global leadership team in the Halo ecosystem. Since 2012, our leaders have played a defining role in shaping the ServiceNow platform’s growth across the UKI, & MEA regions. With a legacy built on deep domain expertise, industry insight, and global scale, they’ve helped transform how the world’s top organisations. At Keloos, they form a leadership force unlike anything else in the ecosystem.

Zak Harding CEO & Co-Founder Philip Hazelwood CEO & Co-Founder

Trusted by 5k + Businesses

Build AI native workflow services

build workflows that manage all your work in one place

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